A Charlotte-area plumber who explains the problem before fixing it
Licensed plumbing and drain clearing experts serving Mecklenburg and York counties. Fast dispatch, upfront pricing, and guaranteed workmanship.
What seems to be the problem?
Select your plumbing issue for immediate guidance or dispatch:
See the Difference: Before & Now
Explore real plumbing transformations across drain hydro-jetting, under-sink drain replacement, and whole-house copper repiping.
A residential drain line completely blocked by grease, scale, and organic buildup. Hydro-jetting cleared the obstruction and restored original diameter and flow.
How Our Service Works
Call or Request
Connect with our dispatch team in seconds.
On-Site Diagnosis
A licensed plumber inspects and explains the issue.
Upfront Quote
Clear pricing presented before work starts.
Job Done Right
Fast repair with thorough cleanup included.
Check Local Coverage
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Check Service Area
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Serving Charlotte, Huntersville, Cornelius, Davidson, Fort Mill, Rock Hill, Concord, Matthews, and surrounding communities.
Plumbing Advice & Guides
How to Unclog a Drain
The safest and most effective way to unclog a drain yourself is to use a plunger or a basic drain snake. Avoid chemical drain cleaners, as they can corrode your pipes and push the blockage deeper.
Read guide →Water HeatersWhen to Replace Your Water Heater
You should replace your water heater if it is over 10-12 years old, making rumbling noises, producing rusty water, or leaking from the tank. Waiting too long can result in a tank burst and severe water damage.
Read guide →LeaksSigns of a Slab Leak
A slab leak occurs when a water line running beneath your concrete foundation breaks. Key signs include an unexplained spike in your water bill, warm spots on your floor, the sound of running water, and localized dampness or mildew.
Read guide →EmergencyHow to Find Your Main Water Shutoff Valve
Your main water shutoff valve is typically located where the water line enters your home—often in the basement, garage, or on an exterior wall facing the street. Turning this valve clockwise will shut off all water to your house instantly.
Read guide →EmergencyWhat to Do When a Pipe Bursts
If a pipe bursts, immediately locate your main water shutoff valve and turn it completely off to stop the flow. Then, turn off the electricity to the affected area, open faucets to drain the remaining water, and call an emergency plumber.
Read guide →Water QualityHard Water Problems and Solutions
Hard water contains high levels of calcium and magnesium, which cause scale buildup on fixtures, damage appliances, and leave skin feeling dry. The most effective permanent solution is installing a whole-home water softening system.
Read guide →What Our Customers Say
"Absolutely fantastic service. They were here within an hour and fixed the leak immediately. Highly recommend Elite Plumbing & Drain!"
"Absolutely fantastic service. They were here within an hour and fixed the leak immediately. Highly recommend Elite Plumbing & Drain!"
Frequently Asked Questions
Do I really need a licensed plumber?
Yes. Hiring a licensed plumber ensures the work meets local building codes, protects your home from catastrophic water damage, and prevents voiding your homeowners insurance policy due to improper repairs.
How much does a plumber cost?
Costs vary depending on the job. Minor repairs like unclogging a drain may range from $150 to $300, while complex jobs like water heater installations or sewer line replacements cost significantly more. We provide upfront pricing before any work begins.
What is considered a plumbing emergency?
A plumbing emergency is any issue that causes active water damage or poses a health risk. Burst pipes, main sewer line backups into the home, active gas leaks, and having zero running water are all considered emergencies.
Why is my water pressure suddenly low?
Sudden low water pressure across the whole house is usually caused by a failing Pressure Reducing Valve (PRV), a closed main shutoff valve, or a leak in the municipal main line. If it's just one fixture, the aerator is likely clogged with sediment.
Are chemical drain cleaners safe for my pipes?
No. Plumbers strongly advise against using liquid drain cleaners like Drano. They use harsh, exothermic chemicals that can melt PVC pipes, corrode old metal pipes, and they rarely clear tough clogs completely.
How long do water heaters last?
Traditional tank water heaters typically last 8 to 12 years. Tankless water heaters can last up to 20 years with proper annual maintenance. Hard water and lack of maintenance will shorten the lifespan of any unit.
Why does my toilet keep running?
A running toilet is usually caused by a degraded rubber flapper that no longer seals the tank, or a faulty fill valve that continuously adds water. These are inexpensive parts that can be quickly replaced.
What should I do if a pipe bursts?
Immediately locate your main water shutoff valve and turn it off completely to stop the flow of water. Turn off electricity to the affected area if safe to do so, open faucets to drain the remaining water, and call an emergency plumber.
Need a Plumber Fast?
From leaky faucets to emergency drain clearing, our experts are ready to help. Fast, reliable service across Charlotte and York County.