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Frequently Asked Questions

Do I really need a licensed plumber?

Yes. Hiring a licensed plumber ensures the work meets local building codes, protects your home from catastrophic water damage, and prevents voiding your homeowners insurance policy due to improper repairs.

How much does a plumber cost?

Costs vary depending on the job. Minor repairs like unclogging a drain may range from $150 to $300, while complex jobs like water heater installations or sewer line replacements cost significantly more. We provide upfront pricing before any work begins.

What is considered a plumbing emergency?

A plumbing emergency is any issue that causes active water damage or poses a health risk. Burst pipes, main sewer line backups into the home, active gas leaks, and having zero running water are all considered emergencies.

Why is my water pressure suddenly low?

Sudden low water pressure across the whole house is usually caused by a failing Pressure Reducing Valve (PRV), a closed main shutoff valve, or a leak in the municipal main line. If it's just one fixture, the aerator is likely clogged with sediment.

Are chemical drain cleaners safe for my pipes?

No. Plumbers strongly advise against using liquid drain cleaners like Drano. They use harsh, exothermic chemicals that can melt PVC pipes, corrode old metal pipes, and they rarely clear tough clogs completely.

How long do water heaters last?

Traditional tank water heaters typically last 8 to 12 years. Tankless water heaters can last up to 20 years with proper annual maintenance. Hard water and lack of maintenance will shorten the lifespan of any unit.

Why does my toilet keep running?

A running toilet is usually caused by a degraded rubber flapper that no longer seals the tank, or a faulty fill valve that continuously adds water. These are inexpensive parts that can be quickly replaced.

What should I do if a pipe bursts?

Immediately locate your main water shutoff valve and turn it off completely to stop the flow of water. Turn off electricity to the affected area if safe to do so, open faucets to drain the remaining water, and call an emergency plumber.

How can I prevent my pipes from freezing?

Insulate exposed pipes in unheated areas like basements and crawlspaces. Disconnect all outdoor hoses before winter. During a deep freeze, keep your thermostat consistent and let vulnerable indoor faucets drip slightly to relieve pressure.

Why does my hot water smell like rotten eggs?

The smell is caused by a reaction between sulfur bacteria in the water and the magnesium anode rod inside your water heater. Replacing the magnesium rod with an aluminum or powered anode rod usually eliminates the odor.

What is a slab leak?

A slab leak occurs when a pressurized water line running beneath your concrete foundation cracks or bursts. Signs include warm spots on the floor, sudden spikes in water bills, and the sound of running water when all fixtures are off.

Can I put coffee grounds in the garbage disposal?

No. Coffee grounds clump together in water to form a thick, sludgy paste that easily clogs the P-trap and drain lines. Always throw coffee grounds in the trash or compost pile.

How often should I have my plumbing inspected?

It is a good idea to have a professional plumbing inspection every 1 to 2 years. Regular inspections can catch silent leaks, failing PRVs, and corroded water heater tanks before they cause major water damage.

What causes sewer backups?

Main sewer lines typically back up due to tree root infiltration crushing the pipe, flushed flushable wipes and grease clogging the line, or the pipe collapsing from age and soil shifting.

Is hard water bad for my plumbing?

Yes. Hard water contains high levels of calcium and magnesium, which leave scale deposits inside pipes and appliances. Over time, this scale drastically reduces the efficiency and lifespan of your water heater and narrows your pipes.

How do you find a hidden water leak?

Plumbers use specialized electronic leak detection tools, including acoustic listening devices to hear water escaping underground, and thermal imaging cameras to spot cold or warm water pooling inside walls without tearing down drywall.

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